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Service Advisor

Company: Trek Bikes
Location: La Mesa
Posted on: May 26, 2023

Job Description:

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When youre on our team, youre taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and well give it right back. Sound pretty sweet? Then come join us! Job LocationTrek Store La MesaSummaryWere looking for a teammate with stellar customer service chops and a willingness to learn. Because youll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.Job DescriptionAs a Trek Service Tech / Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. Youll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! Youll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, youll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers. We expect all employees to be able to comfortably lift 50lbs.Trek Benefits Flexible and fun company culture Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay 4 company holidays Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product Deep partner retail discounts In response to the evolving COVID-19 situation, we continue to take extra steps and precautions to keep our employees and customers safe. We are now requiring that all employees show proof that they are fully vaccinated with the exception of a medical or religious exemption.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / Spanish (E-Verify Right to Work Poster: English (- Spanish (

Keywords: Trek Bikes, La Mesa , Service Advisor, Other , La Mesa, California

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