POSITION SUMMARY: Assists the management team in the daily
operations of the store. Daily duties will include some management
functions, opening/closing store, overseeing production/retail
operations, ensuring themselves/staff follows all policies and
Essential Functions Statements:
Ensures excellent customer service is provided to customers and
donors. Provides leadership, guidance, training and professional
development in a positive environment to motivate staff, increase
productivity, and achieve departmental goals. Engages the staff and
creates a positive work environment where employment relationship
matters are minimum. Assist in preparing performance evaluations,
5-minute goal setting conversations, and work schedules.
Responsible for maintaining store/department in clean, safe and
organized fashion with merchandise appropriately displayed.
Documents and reports any concerns or issues in a prompt and timely
manner to management. Performs other duties as assigned. Supports
the implementation of organizational initiatives such as 4DX
SKILLS AND ABILITIES:
Education: High School Graduate or General Education Degree
Experience: One year of supervisory experience. Retail
Computer Skills: Basic computer skills, Email, internet use,
Microsoft word and Excel.
Certificates & Licenses: Having a CA Driver's License, a driving
record acceptable to Goodwill's insurance company requirements, and
an insured reliable vehicle is preferred.
Other Requirements: Ability to operate electronic cash register.
Must be able to understand the basic principles of running a retail
store: Stocking, merchandise flow, quotas, cash handling, bank
deposit procedures and sales reports. Ability to work with simple
arithmetic (addition, subtraction, fractions, percentages, etc.).
Ability to calculate figures and amounts related to cash handling
(for example, change discounts, etc.). Ability to read and
understand sales reports.