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Office Assistant Part Time

Company: Hometown America
Location: Ramona
Posted on: August 22, 2019

Job Description:

Job DescriptionWe have a fantastic opportunity available for a part time office assistant, working approximately 29 hours per week, at Oak Tree Ranch, in Ramona, CA. Property management industry experience is preferred.

In this role, you will assist the community manager with:


  • Working with residents to address and resolve customer service issues (may be in person or via telephone or email) and escalating complex service issues to community management;
  • Maintaining office supplies;
  • Entering rent and/or lease payments in property management software;
  • Preparing and organizing resident packets and paperwork and follow up;
  • Creating and maintaining resident files;
  • Providing excellent customer service to ensure positive resident relations; and,
  • Performing other administrative tasks, as assigned.

    Requirements

    To be considered for this position, you should have:

    • Prior customer service experience, including ability to resolve customer concerns; experience within the property management industry is preferred;
    • Organizational skills and ability to handle details;
    • Excellent verbal and written customer service skills;
    • Initiative (self-starter) with ability to persevere and follow through on tasks and commitments;
    • Ability to portray a positive Company and community image to ensure that customers feel "at home," welcomed and valued;
    • Ability to complete work independently, but within a team atmosphere and alongside peers and supervisors to ensure community and team goals are achieved; and,
    • Proficiency with computer software programs, including Microsoft Office products and web-based applications.

      Hometown America is a drug free workplace.Company DescriptionHometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.

      Hometown's award-winning properties are known nationwide for their quality amenities, professional on-site management and the affordable lifestyle we provide for our residents. Community management and sales teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents.

      We are committed to creating long-term value for our residents and through that success, value for our employees. Enriching lives is our business - why not make it yours?

      We invite you to learn more about our company and communities by visiting our company website at www.HometownAmerica.com

      Hometown America is an equal opportunity employer.

Keywords: Hometown America, La Mesa , Office Assistant Part Time, Administration, Clerical , Ramona, California

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