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Office Manager

Company: Pacific Coast Cleaning, Inc.
Location: La Mesa
Posted on: May 10, 2024

Job Description:

Traits & Characteristics (Who)



About You:



Picture this - action-packed days, a team that feels like family, and a role where your can-do attitude is celebrated daily. What we really crave is your infectious energy and passion for top-tier customer service. You thrive on the excitement of a fast-paced environment, tackling challenges with precision and a smile. Your knack for problem-solving and superb communication skills makes you a superstar collaborator. We're looking for a highly driven office manager to lead our administrative staff. You'll be in charge of overseeing office operations, streamlining systems, and ensuring our administrative support is accurately following office policies. The ideal candidate is an organized and efficient leader who loves motivating and encouraging others to do their best work. If this sounds like you, apply today!

Responsibilities:
--- Lead, Manage, and Accountable for the company's daily administrative functioning, office infrastructure, and physical office operations and support.
--- Oversee and be accountable for Administrative office staff; provide necessary support to all departments to ensure operational efficiency.
--- Assist Department Lead in the development, implementation, and alignment of policies, procedures, and activities, with organizational goals standards.
--- Serve as Contract Administrator ensuring a strong end-to-end contract management process inclusive of concierge-level client support to ensure compliance, client satisfaction, and job success, and audit readiness support.
--- Provide administrative support for job set-up and close-out, ensuring accurate and timely completion of project tasks.
--- Facilitate internal collaboration, communication, and distribution of contract documents to ensure cross-functional alignment and seamless project management execution.
--- Manage CCIP/OCIP insurance reporting and compliance.
--- Oversee business and regulatory compliance efforts, ensuring the maintenance of accurate and up-to-date records at all times.
--- Navigate compliance and credentialing software, such as Vendormate, Compliance Depot, and RMIS, to ensure adherence to regulatory standards.
--- Support company hiring and onboarding processes to include recruiting process support and conducting new hire orientation and setups.
--- Oversee company document organization, storage, and updates ensuring easy access to critical information, enable efficient workflows, support project activities, and facilitate decision-making.
--- Serve as the primary point of contact for employee administrative support.
--- Serve as the primary point of contact and liaison for 3rd party IT support.
--- Manage the company's multi-line phone systems; ensuring incoming calls are answered, transferred, and/or have messages relayed in a timely and effective manner.

Qualifications:
Required
--- Proven leader with experience driving results through personal and team contributions.
--- Proven track record of success in driving operational excellence in an office administration and/or management role.
--- Exceptional attention to detail, strong organizational and time management skills, and the ability to prioritize effectively in a fast-paced environment.
--- Self-starter with a proactive approach, demonstrating initiative, creativity, and a commitment to continuous improvement.
--- Excellent communication and interpersonal skills, with the ability to effectively interact with individuals at all levels of the organization.
--- Strong problem-solving skills and analytical abilities, with a strategic mindset and the ability to anticipate and address challenges proactively.
--- Technologically savvy, proficient with Microsoft Office applications, and able to learn and adapt to new software and systems quickly.
--- Bilingual Proficiency (English/Spanish).
--- Able to work out of our El Cajon office daily.


Preferred
--- 2-5 years of work experience in office administration and/or management.
--- Experience working for a commercial construction subcontractor or general contractor.
--- Experience and strong understanding of construction contract administration, compliance, insurance, and audits.
--- Recruiting experience and/or certification with HR processes and support.
--- Vehicle Fleet Management Experience.


Desired
--- Certified Notary.
--- Experience and strong understanding of labor compliance.
--- General familiarity with QuickBooks.
--- Formal project management training and/or certification.
--- Bachelor's degree in business administration, communications, or a related field.


Compensation Benefits:
--- Comprehensive medical, dental, and vision insurance.
--- IRA benefits for your financial future.
--- Life insurance coverage.
--- Generous vacation, holiday, and sick pay allowances.

About Company:
Pacific Coast Cleaning, Inc. (PCC) is a leading commercial and construction cleaning firm with over 20 years of proven expertise. Our capabilities encompass all types of projects; from complete ground-up developments to multi-family, airports, military, health care, and tenant improvement projects. Over the past decade, we've developed sparkling relationships with our clients by enhancing the appearance, viability, longevity, and overall value of their properties - while delivering on schedule. From post-construction cleanup to window cleaning and pressure washing, janitorial services, and more, we deliver reliable, affordable, and professional cleaning services. Our clients include some of the largest builders in California and we're always seeking to partner with new clients who share a common commitment to excellence and professional business practices. At PCC we are committed to Integrity, Growth, Teamwork, Excellence & Empowerment.

Keywords: Pacific Coast Cleaning, Inc., La Mesa , Office Manager, Administration, Clerical , La Mesa, California

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